Customer CRM APIs

stored-value

In a stored value campaign, customers can top up money into their account either at Raptor POS or through Sicpama.

The system will credit extra value based on the top-up promotion.

Example:

• Top up $100 → receive $120 credit

• Top up $300 → receive $400 credit

The stored value works like an e-wallet balance.

When the customer makes a purchase, they can redeem the stored value to offset their bill, similar to cashback redemption.

voucher

In a voucher campaign, customers receive vouchers either when they first join the program or during special campaigns (e.g., birthday, anniversary, seasonal promotions).

Vouchers can be configured in different units, such as:

• BillDollarValue → fixed value discount on the bill (e.g., $10 off total bill)

• BillDollarPercentage → percentage discount on the bill (e.g., 10% off total bill)

• ItemDollarValue → fixed value discount on a specific item (e.g., $2 off Coke)

• ItemDollarPercentage → percentage discount on a specific item (e.g., 20% off Burger)

Customers can redeem these vouchers at Raptor POS, which will validate and apply the discount to the transaction.